chicken or the egg? process or technology? The chicken or the egg? The supply chain process or the technology? Supply chain process then technology? Technology then supply chain process? The consensus of opinion is process and technology simultaneously. That was the unanimous response from customers at Kinexions , Kinaxis’ user and training conference. Technology is of equal consideration to process and both are required to drive transformation. How do you implement a new supply chain process without understanding the art of the possible with technology? Customers and speakers at Kinexions talked about turning their supply chain on its head, innovation beyond customer expectation, thinking differently, transparency, demand driven supply chains, embracing their complexity, and all learning is developmental. There was recognition that you will not benefit by trying to implement new processes without the right technology. Supply chain is not dead, it is not dormant and it has changed significantly in the past 10 years. This was a supply chain software vendor’s conference and I do believe that the supply chain industry has finally caught up with Kinaxis. The value that Kinaxis provides is a necessity and not just a nice to have. I have to admit that I am biased. I was a Kinaxis customer, I worked for them, and I will always be an evangelist. The concurrent planning, in-memory computing, simulation and speed will cause you to stop, think, rip up your old processes and drive exciting and necessary change in your supply chain. Cisco stated that they chose Kinaxis for its flexibility, agility, operational efficiency and customer satisfaction. Merck put an abrupt halt on their supply chain process re-engineering efforts once they understood the ‘art of the possible’ with Kinaxis. They knew that they were only going to add a slightly new twist to the same […]