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Play Video Play Mute Current Time 0:00 / Duration Time 0:00 Loaded: 0% Progress: 0% Stream TypeLIVE Remaining Time -0:00 Playback Rate 1 Chapters Chapters descriptions off, selected Descriptions subtitles off, selected Subtitles captions off, selected Captions Fullscreen This is a modal window. Foreground — White Black Red Green Blue Yellow Magenta Cyan — Opaque Semi-Opaque Background — White Black Red Green Blue Yellow Magenta Cyan — Opaque Semi-Transparent Transparent Window — White Black Red Green Blue Yellow Magenta Cyan — Opaque Semi-Transparent Transparent Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Default Monospace Serif Proportional Serif Monospace Sans-Serif Proportional Sans-Serif Casual Script Small Caps Defaults Done Businesses are under intense pressure to step up their quality of service, while reducing expenses and boosting the bottom line. Michael Field, president and CEO of The Raymond Corporation, explains how automation can help. SCB: What are some high-level trends that you see in industry automation today? Field: There’s a real penchant to try to improve. Everybody’s trying to get a leg up, to understanding both their top and bottom lines. E-commerce is definitely a factor for the business we’re in — warehousing, distribution and material handling. SCB: I would imagine that labor availability has been a big issue, and so businesses are turning to automation to at least partially address that problem. Field: Labor is definitely an issue in that discussion. They’re trying to meet the demands of e-commerce. SCB: Do you think that companies in the past might have been sitting on the fence in terms of deciding to jump into automation, and that they might now be making that move because of the intensifying pressure of these trends? Field: Yes. We’re seeing people looking at their […]